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CHAT-GPT – A Glorified Search Engine.

This is a great read on the uses and limitations of AI for content creation. CHAT-GPT requires human supervision because it is a glorified search engine that takes content from others (often without their permission) and regurgitates it for you – essentially high-powered plagiarism. It is known to make things up from time to time
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Where Did the Human Touch Go?

The Human Touch is my entire business model – people are hungry for it. There are appropriate uses for robots but customer service is not one of them. I posted just the other day about companies slashing costs by getting rid of person-to-person support in spite of the fact that survey after survey shows that
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Creatively Solving Human Problems. Because AI Can’t….
Fred Reggie shared this article with me yesterday as an exclamation point on a great conversation we had about the importance of the human touch in customer relationships. AI can fetch a list, or aggregate content from across knowledge domains but it cannot think, create, or feel – these skills
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The Update Button of Doom
It all started out well enough. A solopreneur was going to make a couple of quick changes on their website before they moved on to their planned tasks for the day. They logged into their WordPress dashboard and noticed that several plugins were out of date. “I might as well
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AI vs The Human Touch
AI vs The Human Touch There is a lot of hype around AI and while it can do some things pretty well, like fetching lists or pulling together research resources, it is NOT a replacement for the human touch, no matter how much companies try to make it so. Survey
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