Technology has invaded every aspect of our lives. Most of the time, it feels like we are expected to simply figure it out on our own by Googling or watching a video. Most people don’t find technology intuitive and when they look for help, they often find the ‘help’ does not solve or even address their problem. It feels impersonal, unhelpful, time-consuming, and annoying.
Now, we are being taken hostage by AI. It’s everywhere, whether we want it or not. Customer service powered by annoying chatbots is mostly not helpful – especially if your problem is complex or unusual. Our robot overlords are useful for some rote tasks but for the most part, they’re just frustrating – giving unhelpful answers over and over again until you’re left yelling (or typing..) “REPRESENTATIVE” in vain – because the humans were all laid off when the robots took over and there are no people left to provide live, caring, empathetic support.
If you have ever raged at the automated phone system, felt frustrated by watching a video over and over again, looking for clues to solve your problem, scanned the FAQ only to discover that your question isn’t even there or just been aggravated by an unhelpful chatbot, you would probably like to be able to just talk to a person and get your problem solved.
I am that person! I’ve been supporting people using all kinds of technology for almost 25 years. The likelihood that I can help you sort out whatever technology problem you’re having is pretty good – the likelihood that I will personally answer the phone, talk to you about your problem, possibly crack a joke or two, then get busy solving the issue is 100%. If you are having an emergency, I’m here for you. I work both early and late and though I won’t answer the phone at 2AM, I’ll pick up your message and call you back at 6AM. I’m here when you need me – reach out today!
DO YOU NEED IMMEDIATE HELP?
Website errors. Email won’t send. Software not working…..
Your technology is broken and you don’t know why or how to fix it.
I am here for you. Get in touch with me right now so I can get you up and running again!
PROBLEM. SOLVED.
I provide caring and personal technical support to a small group of clients who value the human touch. I am “Here today, here tomorrow” – clients stay with me because I am steady, reliable, and responsive – day-in and day-out. I get to know you and your business and become a trusted resource for marketing insights and advice because I am in it for the long-haul with you and I want you to be successful!
I am not selling “web hosting” or “web design” – commodities offered up on every corner of the web, priced for the lowest bidder. I am seeking mutually beneficial long-term relationships with clients who don’t want to hassle with web technology because they have bigger things to think about.
Are you:
- A solopreneur or small company of 20 or fewer with no dedicated technology staff
- Frazzled from spending too much time working IN the business instead of ON the business. Are you ready to outsource time sinks like website maintenance?
- Frustrated because you don’t have the time, energy or inclination to keep up with technology – but you know technology vital to growing your business.
- Looking for a trust-worthy technology partner who just gets it done – whatever ‘it’ consists of
- Tired of impersonal, robot-driven customer service that does not know or care about you, your business, or your goals
Whether you just don’t want to deal with updating your own website, you can’t get your email to behave, or you don’t understand why a new piece of software that promised to make your life easier is actually making your life HARDER, I can help you solve your technology problems the old-school way – with the human touch. I call you back. I answer your emails. I hear your frustration. In a world increasingly dominated by automation and robots, talk to a real person, who SOLVES YOUR PROBLEM.
